TJ, Digger, The Noid and all their evil friends
According to Adweek, Domino’s is bringing back The Noid, the evil mascot that was the face of the brand from 1986-95, and which subsequently has made random appearances here and there ever since.
The Noid, besides being hilarious, is instructive from a psychological standpoint. The Noid represents all the bad things that can prevent your pizza from being delivered in a timely manner, which was originally Domino’s key point of differentiation – delivery in 30 minutes or less.
The Noid became, in effect, the enemy of Domino’s consumer story. A number of brands have achieved success and differentiation by personifying the consumer’s “enemy” in a symbolic way. For example:
Nike’s “Take on TJ” campaign, which was aimed at school-age athletes, used the faceless “TJ” to represent the kid who was always a little stronger or a little faster than you. (With the implication that Nike would help you finally defeat your odious rival.)
Snickers’ “You’re Not You When You’re Hungry” campaign uses humor and symbolism to illustrate hunger’s effect on you (and how a Snickers can prevent that change.)
Lamisil’s classic “Digger the Detmatophyte” reframed toenail fungus from a cosmetic condition to a medical condition by personifying fungus. Though it was cartoonish, it changed the way patients and, especially, physicians thought about the condition and turned around a flagging brand.
All these campaigns demonstrate how a great metaphor can provide a mental shortcut and invite people to co-create rich meaning about a brand without really saying much at all.