All Posts By

James Forr

A Heroic Effort

By Z-Files
This is how you live your brand purpose.Deutsche Telekom just won the Grand Prix in the Tech category at the WARC Media Awards.  The company’s key brand message is “life…
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That Smell

By Z-Files
I stumbled upon this product – Duke Cannon soap – in the grocery store last week. The awesomeness stopped me in my tracks. The New York Times today describes why…
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Behavioral Econ 101

By Z-Files
The American Marketing Association has published an article that serves as a valuable primer on behavior economics (or, if you prefer, “behavioral science”) and its impact on marketing.  As Joel Rubinson…
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Send in the Clowns

By Z-Files
Audi last fall introduced its “Clowns” campaign. It was a departure from Audi’s traditional straightforward, earnest communication — and it is working. This campaign uses a troop of clowns to symbolize…
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Oops!  (not really)

By Z-Files
You really wanted to drop your phone. Thanks to our Olson Zaltman colleague Tim Bradley for sharing an article in the October 2017 Journal of Marketing Research that suggests that…
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No brand wants this

By Z-Files
Olson Zaltman has just published an article on Medium about the perils brands face when wading into political issues. Exhibit A: Papa John’s. Its CEO John Schnatter has been quite…
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Identity

By Z-Files
Insightful column in the New York Times about why the National Rifle Association holds such powerful emotional sway over its members – and why gun control organizations do not. In…
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