OZ’s Kathy Shaw, Randy Rossi, and James Forr are attending the Intellus Worldwide 2025 Summit in Charlotte March 11-13. James joined Bryan Lin from BioMarin this afternoon to present for…
Thanks to OZ’s Tim Bradley for sharing the backstory of the Michelin Guide and its star ratings for restaurants. Michelin put some insightful marketing thinking behind this innovation 100+ years ago.Around 1900,…
Our friends at the semiotics firm Axis Mundi have published a thought-provoking commentary, “Exiting the Friend Zone,” about brands’ failed quests for consumer intimacy.They begin with a look at some historically successful…
Olson Zaltman is at The Quirk’s Event in Los Angeles. Our Malcolm Brooks is presenting along with Anne Thistleton about how to keep consumer insights alive within an organization, and…
An often overlooked cue in package design is typography. A recent study in the Journal of Marketing suggests that for certain brands, old-timey typefaces can be quite powerful.The authors focus…
Students in Jenna Lo Castro's PR/Ad Research course at Point Park University visited the Olson Zaltman offices today, where they learned more about qualitative research from OZ’s Shelby Smith.
Credit: William White / Unsplash This column (“How Radical Ideas Go Mainstream”) about how feminism became broadly accepted by the US in the 1970s and ‘80s has implications not just…
Erik Mclean / Unsplash Thanks to OZ’s Kacie Burton for sharing an instructive piece of strategic insight about Nintendo. (This comes from Alex M H Smith’s Basic Arts newsletter, which…