All Posts By

James Forr

Image is everything

By Z-Files
Credit: 1950sUnlimited / CC by 2.0 In some categories, there isn’t much distinction at a product attribute level.  Sometimes heritage and a brand story is all you have – and…
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OZ speaks at Wharton

By News
OZ’s Andrew Lazzaro and James Forr spoke today as part of the Business and Development Innovations Lecture Series for Dr. Djordjija Petkosky’s LGST 4010 Global Social Impact class at The…
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Once more, with feeling

By Z-Files
Igor Omilaev/Unsplash Obviously, AI cannot feel emotion.  But it can make us feel emotions.  Think about your experience with chatbots.  Yes, “frustration” is one unintended emotion that can emerge from…
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Breaking news

By Z-Files
WARC suggests that reports of the news industry’s death have been greatly exaggerated.On one hand, local newsrooms are being gutted or shut down everywhere, but this also is a time of…
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