ARTICLES & BOOKS

BOOKS

ow Customers Think: Essential Insights Into the Mind of the Market  By Gerald Zaltman

How Customers Think: Essential Insights Into the Mind of the Market

By Gerald Zaltman

Marketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers  by Gerald & Lindsay Zaltman

Marketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers

by Gerald & Lindsay Zaltman

Unlocked:Keys to Improve Your Thinking  by Gerald Zaltman

Unlocked:
Keys to Improve Your Thinking

by Gerald Zaltman


Selected Academic Articles Written By Our Team

CEO archetype identity drives organization culture.

James Forr, Joe Plummer, et.al

(2019)

Journal of Marketing Management

Barriers to advancing the science and practice of marketing.

Andrew Baron, Gerald Zaltman, & Jerry Olson

(2017)

Cornell Hospitality Quarterly

Toward a new marketing science for hospitality managers.

Gerald Zaltman, Jerry Olson, & James Forr

(2015)

Incorporating deep customer insights in the innovation process.  Jerry Olson, Kristin Waltersdorff, & James Forr

Incorporating deep customer insights in the innovation process.

Jerry Olson, Kristin Waltersdorff, & James Forr

(2009)

Psychology & Marketing

Mapping consumers' mental models with ZMET.

Glenn Christensen & Jerry Olson

(2002)

Journal of Advertising
Journal of Marketing Research

Recent Professional Articles Written By Our Team

Your logo is a storyteller

James Forr

(2022)

MediaPost
Media Post

Lead by the nose: It’s time to embrace scent advertising.

Hannibal Brooks & Malcolm Brooks

(2020)

Esomar

Building character: Why every brand needs a mascot.

Hannibal Brooks & Malcolm Brooks

(2020)

Esomar
Esomar